Beaufort research

Beaufort delivered findings from a challenging journey mapping study that not only expanded our customer understanding, but crucially also gave us pointers for improving our services. The team mixed know-how with pragmatism to deliver robust, digestible and actionable results in this work. (Arthur West, Head of Customer Insight, Intellectual Property Office)

Beaufort provided an excellent service throughout the project. They worked with a broad range of stakeholders at a senior level and handled our work with sensitivity, competency and professionalism. The outputs were of an excellent standard, updates were provided through the project and I would highly recommend using them. (Olivia Thomas, Senior Marine Policy Manager, The Crown Estate)

The team at Beaufort worked quickly and professionally to a very tight deadline. The delivery at all levels was excellent and the results of the research have given us clear direction on the development of our brand. (Clare Morgan, Marketing Director, Peter’s Food Service Ltd)

The interviewers were interested in the subject they were researching on our behalf and actively sought to understand the sensitive nature of children’s hospices prior to contacting families, thus ensuring that their approach was not only professional but also compassionate and understanding. (Clare Robinson, Governance and Contracts Manager, Naomi House & Jacksplace)

The ‘People’s Panel’ project worked very well for S4C, the Beaufort Research staff worked hard to make it a success.  The company successfully kept the panel members interested over a long period, which is no easy task, and all the information that was collected was very useful for us.  We are very happy with the work.  (Carys Evans, Head of Insight, S4C)